标题:HowSmartPeopleDealWithPeopleTheyDon’tLike source:lifehack丨byDavidK。William 欲翻译的小伙伴,可评论领稿,并把已完成的译文发在自己的心理圈or个人主页的日志内。请领稿的小伙伴,尽量在一个星期内完成翻译,谢谢!! Inaperfectworld,eachpersonweinteractwithwouldbenice,kind,considerate,mindful,generous,andmore。Theywouldgetourjokesandwewouldgettheir’s。Wewouldallthriveinaconvivialatmospherewherenoonewasevercross,upset,ormaligned。 However,wedon’tliveinaperfectworld。Somepeopledriveuscrazy,andwe(admittedly)driveafewmadaswell。Thosewedislikeareinconsiderate,rushed,malignourcharacter,questionourmotives,orjustdon’tgetourjokesatallbutexpectustolaughatalltheir’s。 Youmightwonderwhetheritispossibletobefairtosomeonewhorufflesyouallthetime,orsomeoneyou’dratheravoideatinglunchwith。Youmightwonderifyoushouldlearntolikeeverypersonyoumeet。 AccordingtoRobertSutton(aprofessorofmanagementscienceatStanfordUniversity),it’sneitherpossiblenorevenidealtobuildateamcomprisedentirelyofpeopleyou’dinvitetoabackyardbarbecue。 That’swhysmartpeoplemakethemostoutofpeopletheydon’tlike。Here’showtheydoit。 1。Theyacceptthattheyarenotgoingtolikeeveryone。 Sometimeswegetcaughtinthetrapofthinkingthatwearenicepeople。Wethinkthatwearegoingtolikeeveryoneweinteractwithevenwhenthat’snotgoingtohappen。It’sineviyouwillencounterdifficultpeoplewhoopposewhatyouthink。Smartpeopleknowthis。Theyalsorecognizethatconflictsordisagreementsarearesultofdifferencesinvalues。 Thatpersonyoudon’tlikeisnotintrinsicallyabadhuman。Thereasonyoudon’tgetalongisbecauseyouhavedifferentvalues,andthatdifferencecreatesjudgment。Onceyouacceptthatnoteveryonewilllikeyou,andyouwon’tlikeeveryonebecauseofadifferenceinvalues,therealizationcantaketheemotionoutofthesituation。Thatmayevenresultingettingalongbetterbyagreeingtodisagree。 2。Theybearwith(notignoreordismiss)thosetheydon’tlike。 Sure,youmaycringeathisconstantcriticism,grityourteethatherlousyjokes,orshakeyourheadatthewayhehoversaroundherallthetime,butfeelinglessthanaffectionatetosomeonemightnotbetheworstthing。Fromaperformancestandpoint,likingthepeopleyoumanagetoomuchisabiggerproblemthanlikingthemtoolittle,saysSutton。 Youneedpeoplewhohavedifferentpointsofviewandaren’tafraidtoargue,Suttonadds。Theyarethekindofpeoplewhostoptheorganizationfromdoingstupidthings。Itmaynotbeeasy,butbearwiththem。Itisoftenthosewhochallengeorprovokeusthatpromptustonewinsightsandhelppropelthegrouptosuccess。Remember,youarenotperfecteither,yetpeoplestilltolerateyou。 3。Theytreatthosetheydon’tlikewithcivility。 Whateveryourfeelingsareforsomeone,thatpersonwillbehighlyattunedtoyourattitudeandbehavior,andwilllikelyreflectitbacktoyou。Ifyouarerudetothem,theywilllikelythrowawayalldecorumandberudetoyoutoo。Theonus;therefore,isonyoutoremainfair,impartial,andcomposed。 Cultivatingadiplomaticpokerfaceisimportant。Youneedtobeabletocomeacrossasprofessionalandpositive,saysBenDattner,anorganizationalpsychologistandauthorofTheBlameGame。Thiswayyouwon’tstooptotheirlevelorbesuckedintoactingthewaytheydo。 4。Theychecktheirownexpectations。 It’snotuncommonforpeopletohaveunrealisticexpectationsaboutothers。Wemayexpectotherstoactexactlyaswewould,orsaythethingsthatwemightsayinacertainsituation。However,that’snotrealistic。Peoplehaveingrainedpersonalitytraitsthataregoingtolargelydeterminehowtheyreact,saysAlanA。Cavaiola,PhD(psychologyprofessoratMonmouthUniversityinWestLongBranch,NewJersey)。Expectingotherstodoasyouwoulddoissettingyourselfupfordisappointmentandfrustration。 Ifapersoncausesyoutofeelexactlythesamewayeverytime,adjustyourexpectationsappropriately。Thiswayyou’llbepsychologicallypreparedandtheirbehaviorwillnotcatchyoubysurprise。Smartpeopledothisallthetime。They’renotalwayssurprisedbyadislikableperson’sbehavior。 5。Theyturninwardsandfocusonthemselves。 Nomatterwhatyoutry,somepeoplecanstillreallygetunderourskin。It’simportantthatyoulearnhowtohandleyourfrustrationwhendealingwithsomeonewhoannoysyou。Insteadofthinkingabouthowirritatingthatpersonis,focusonwhyyouarereactingthewayyouare。Sometimeswhatwedon’tlikeinothersisfrequentlywhatwedon’tlikeinourselves。Besides,theydidn’tcreatethebutton,they’reonlypushingit。 Pinpointthetriggersthatmightbecomplicatingyourfeelings。Youmaythenbeabletoanticipate,soften,orevenalteryourreaction。Remember:it’seasiertochangeyourperceptions,attitude,andbehaviorthantoasksomeonetobeadifferentkindofperson。 6。Theypauseandtakeadeepbreath。 Somepersonalitycharacteristicsmayalwayssetyouoff,saysKathleenBartle(aCaliforniabasedconflictconsultant)。Maybeit’sthecolleaguewhoregularlymissesdeadlines,ortheguywhotellsoffcolorjokes。Takealookatwhatsetsyouoffandwho’spushingyourbuttons。Thatway,Bartlesays,youcanprepareforwhenithappensagain。 Accordingtoher,Ifyoucanpauseandgetagriponyouradrenalinepumpandgototheintellectualpartofyourbrain,you’llbebetterabletohaveaconversationandtoskipoverthejudgment。Adeepbreathandonebigstepbackcanalsohelptocalmyoudownandprotectyoufromoverreaction,therebyallowingyoutoproceedwithaslightlymoreopenmindandheart。 7。Theyvoicetheirownneeds。 Ifcertainpeopleconstantlytickyouoff,calmlyletthemknowthattheirmannerofbehaviororcommunicationstyleisaproblemforyou。AvoidaccusatorylanguageandinsteadtrytheWhenyou。。。Ifeel。。。formula。Forexample,Cacaiolaadvisesyoutotellthatperson,Whenyoucutmeoffinmeetings,Ifeellikeyoudon’tvaluemycontributions。Then,takeamomentandwaitfortheirresponse。 Youmayfindthattheotherpersondidn’trealizeyouweren’tfinishedspeaking,oryourcolleaguewassoexcitedaboutyourideathatsheenthusiasticallyjumpedintotheconversation。 8。Theyallowspacebetweenthem。 Ifallelsefails,smartpeopleallowspacebetweenthemselvesandthosetheydon’tlike。Excuseyourselfandgoonyourway。Ifatwork,movetoanotherroomorsitattheotherendoftheconference。Withabitofdistance,perspective,andempathy,youmaybeabletocomebackandinteractbothwiththosepeopleyoulikeandthoseyoudon’tlikeasifunfazed。 Ofcourse,everythingwouldbeeasierifwecouldwishpeoplewedon’tlikeaway。Toobadweallknowthat’snothowlifeworks。